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Change Management: Concepts and Practice (The Technical Manager's Survival Guides)

Marcus Goncalves
Marcus Goncalves
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ASME Press
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There are eight basic lessons that can be learned about the process of managing change:

• You can't mandate what matters - The more complex the change, the less you can force it

• Change is a journey, not a blueprint - Change is non-linear, loaded with uncertainty and excitement, and sometimes perverse

• Problems are our friends - Problems are inevitable and you can't learn without them

• Vision and strategic planning come later - Premature visions and planning blind and bias change

• Individualism and collectivism must have equal power - There are no one-sided solutions; neither isolation nor group thinking should dominate

• Neither centralization nor decentralization works - Both top-down and bottom-up strategies are necessary

• Connection with the wider environment is critical for success - The best organizations learn externally as well as internally

• Every person is a change agent - Change is too important to leave to the experts; each individual's personal mind set and mastery are the ultimate tools for change.

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