Conflict Resolution: Concepts and Practice (The Technical Manager's Survival Guides)
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Most of us hate anything that feels like a conflict. We would do almost anything to avoid an argument, paying it no attention and, hoping the problem will just go away. We end up agreeing to things that we have no intention of doing. We stay in a job long after our enthusiasm for it is dead and gone. When it comes to conflicts, fear tends to take over our behavior and reactions.
In any organization, especially the very dynamic ones, coworkers tend to see conflicts and avoid them, some more than others. But it is not unusual for coworkers...