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ASME Press Select Proceedings

International Conference on Software Technology and Engineering (ICSTE 2012)

Editor
Jianhong Zhou
Jianhong Zhou
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ISBN:
9780791860151
No. of Pages:
680
Publisher:
ASME Press
Publication date:
2012

The purpose of this research paper is to identify the potential success factors of ERP implementation in small and medium-sized enterprises (SMEs) in Malaysia and identify a priority order of those success factors. The approach of this investigation is empirical where data was collected in March 2011 in Malaysia using questionnaire from SMEs in Malaysia who have ERP experience in implementation. The research identifies success factors that are more important in implementing ERP in SMEs in Malaysia. This research extracted 22 success factors with higher degree of importance for implementation. The result shows that “top management awareness”, “financial budget during implementing”, “clear goals and objectives ERP strategy”, and also “implementation methodology” are the top five factors of importance. Although the study is limited to SMEs in Malaysia, and many of the small enterprises who either did not implement ERP or some form of that for being high cost or even are not informed of ERP exactly, the investigators attempt to achieve reasonable outcomes. Overall, the research identifies success factors of ERP implementation in SMEs in Malaysia.

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