51 Quality Ranking of E-Government Websites — Grey Analysis Approach

This study conducts test to measure the quality of e-government website of five Asian countries via web diagnostic tools online. We propose a methodology for determining and evaluating the best e-government website based on many criteria of website quality. This model has been implemented by using combination of Grey Analysis (GA) and Analytical Hierarchy Process (AHP) to generate the weights for the criteria which are better and more fairly preference. The result of this study confirmed that by applying combination of GA and AHP model approach has resulted in significant acceleration of implementation, raised the overall effectiveness and enabled more efficient procedure.