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The Unwritten Laws of Engineering: With Revisions and Additions

By
James G. Skakoon
James G. Skakoon
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W. J. King
W. J. King
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ISBN-10:
0791801624
No. of Pages:
60
Publisher:
ASME Press
Publication date:
2001

Never invade the domain of any other department without the knowledge and consent of the manager in charge.

Never invade the domain of any other department without the knowledge and consent of the manager in charge.
In all transactions be careful to “deal in” everyone who has a right to be in.
Cultivate the habit of seeking other peoples' opinions and recommendations.
Promises, schedules, and estimates are necessary and important instruments in a well-ordered business.
When you are dissatisfied with the service of another department, make your complaint to the individual most directly responsible for the function involved.
In dealing with customers and outsiders, remember that you represent the company, ostensibly with full responsibility and authority.
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