As manufacturers shift their focus from selling products to providing services, designers must therefore increasingly consider the life-cycle requirements in addition to conventional design parameters. To identify possible areas of concern, engineers must consider knowledge gained through the life cycle of a related product. However, because of the size and distributed nature of a company’s operation, engineers often do not have access to front-line maintenance data. Additionally, the large number of documents generated during the design and operation of a product makes it impractical to manually review all documents thoroughly during a design task. This paper presents a prototype knowledge-based document repository for an aeroengine manufacturer. The developed system searches and analyzes distributed document resources, and provides engineers with a summary view of the underlying knowledge. The aim is to aid engineers in creating design requirements that incorporate maintenance issues. Unlike existing document repositories and digital libraries, our approach is knowledge based, where users browse summary reports instead of following suggested links. To test the validity of our architecture, we have developed and deployed a prototype of our knowledge-based document repository. The repository has been demonstrated to and validated by the engine design community.

1.
Harrison
,
A.
, 2006, “
Design for Service—Harmonising Product Design with a Services Strategy
,”
Proceedings of GT2006
, ASME Turbo Expo 2006: Power for Land, Sea and Air.
2.
Wills
,
G.
,
Fowler
,
D.
,
Sleeman
,
D.
,
Crowder
,
R.
,
Kampa
,
S.
,
Carr
,
L.
, and
Knott
,
D.
, 2004, “
Issues in Moving to a Semantic Web for a Large Corporation
,”
Lecture Notes in Artificial Intelligence
,
Proceedings of Fifth International Conference on Practical Aspects of Knowledge Management (PAKM)
,
Springer
,
New York
, Vol.
336
, pp.
378
388
.
3.
Gao
,
Y.
,
Zeid
,
I.
, and
Bardasz
,
T.
, 1998, “
Characteristics of an Effective Design Plan System to Support Reuse in Case-Based Mechanical Design
,”
Knowledge-Based Systems
,
10
(
6
), pp.
337
350
.
4.
Khadilkar
,
D. V.
, and
Stauffer
,
L. A.
, 1996, “
An Experimental Evaluation of Design Information Reuse During Conceptual Design
,”
J. Eng. Design
0954-4828,
7
(
4
), pp.
331
339
.
5.
Jackson
,
T.
,
Austin
,
J.
,
Jessop
,
M.
,
Linag
,
B.
,
Pasley
,
A.
,
Ong
,
M.
,
Allan
,
G.
,
Kadirkamanathan
,
V.
,
Thompson
,
H.
, and
Fleming
,
P.
, 2005, “
Distributed Health Monitoring for Aero-Engines on the Grid: DAME
,”
Proceedings of IEEE Aerospace
.
6.
Shadbolt
,
N.
, and
Milton
,
N.
, 1999, “
From Knowledge Engineering to Knowledge Management
,”
Brit. J. Manage.
1045-3172,
10
(
4
), pp.
309
322
.
7.
Heath
,
I.
,
Wills
,
G.
,
Crowder
,
R.
,
Hall
,
W.
, and
Ballantyne
,
J.
, 2000, “
Towards a New Authoring Methodology for Large-Scale Hypermedia Applications
,”
Multimedia Tools and Applications
,
12
(
2–3
), pp.
129
144
.
8.
Gruber
,
T. R.
, 1993, “
A Translation Approach to Portable Ontology Specifications
,”
Knowl. Acquis.
1042-8143,
5
(
2
), pp.
199
220
.
9.
Millard
,
D. E.
,
Tao
,
F.
,
Doody
,
K.
,
Woukeu
,
A.
, and
Davis
,
H. C.
, 2006, “
The Knowledge Life Cycle for e-Learning
,”
Int. J. Contin. Eng. Educ. Lifelong Learn.
0957-4344,
16
, pp.
110
121
.
10.
Crowder
,
R.
,
Bracewell
,
R.
,
Hughes
,
G.
,
Kerr
,
M.
,
Knott
,
D.
,
Moss
,
M.
,
Clegg
,
C.
,
Hall
,
W.
,
Wallace
,
K.
, and
Waterson
,
P.
, 2003, “
A Future Vision for the Engineering Design Environment: A Future Sociotechnical Scenario
,”
Proceedings of 14th International Conference on Engineering Design
,
A.
Folkeson
,
K.
Gralen
,
M.
Norell
, and
U.
Sellgren
, eds., pp.
249
250
.
11.
Wallace
,
K. M.
,
Clegg
,
C.
, and
Keane
,
A.
, 2001, “
Visions for Engineering Design: A Multi-Disciplinary Perspective
,”
Proceedings of 13th International Conference on Engineering Design
, pp.
107
114
.
12.
Wong
,
S.
,
Crowder
,
R.
,
Wills
,
G.
, and
Shadbolt
,
N.
, 2006, “
Knowledge Engineering—From Front-Line Support to Preliminary Design
,”
ACM Symposium on Document Engineering (DocEng)
.
13.
Wong
,
S.
,
Crowder
,
R.
,
Wills
,
G.
, and
Shadbolt
,
N.
, 2006, “
Knowledge Management For a Large Service-Oriented Corporation
,”
Lecture Notes in Artificial Intelligence
,
Practical Aspects of Knowledge Management (PAKM2006)
,
U.
Reimer
and
D.
Karagiannis
, eds.,
Spinger
,
New York
, Vol.
4333
, pp.
326
337
.
14.
Cohen
,
A.
,
Maglio
,
P.
, and
Barett
,
R.
, 1998, “
The Expertise Browser: How to Leverage Distributed Organizational Knowledge
,”
Workshop on collaberative and Cooperative Information Seeking in Digital Information Environment at the International Conference on Computer Supported Cooperative Working
.
15.
Priebe
,
T.
, and
Pernul
,
G.
, 2003, “
Towards Integrative Enterprise Knowledge Portals
,”
CIKM ’03: Proceedings of the 12th International Conference on Information and Knowledge Management
,
ACM
,
New Orleans, LA
, pp.
216
223
.
16.
Carr
,
L.
,
Hall
,
W.
,
Bechhofer
,
S.
, and
Goble
,
C.
, 2001, “
Conceptual Linking: Ontology-Based Open Hypermedia
,”
Proceedings of Tenth International World Wide Web Conference (WWW)
, pp.
334
342
.
17.
Nnadi
,
N.
, and
Bieber
,
M.
, 2004, “
Lightweight Integration of Documents and Services
,”
DocEng ’04: Proceedings of the 2004 ACM Symposium on Document Engineering
,
ACM
,
Milwaukee, WI
, pp.
51
53
.
18.
Malcolm
,
K.
,
Poltrock
,
S.
, and
Schuler
,
D.
, 1991, “
Industrial Strength Hypermedia: Requirements for a Large Engineering Enterprise
,”
Proceedings Hypertext ’91
, pp.
13
24
.
19.
Carr
,
L.
,
Miles-Board
,
T.
,
Wills
,
G.
, and
Grange
,
S.
, 2004, “
Extending the Role of Digital Library: Computer Support for Creating Articles
,”
Proceedings of the 15th ACM Conference on Hypertext and Hypermedia
, pp.
12
21
.
20.
Szykman
,
S.
,
Sriram
,
R. D.
,
Bochenek
,
C.
,
Racz
,
J. W.
, and
Jocelyn
,
S.
, 2000, “
Design Repositories: Engineering Design’S New Knowledge Base
,”
IEEE Intell. Syst.
1094-7167,
15
(
3
), pp.
48
55
.
21.
Bohm
,
M. R.
,
Stone
,
R. B.
, and
Szykman
,
S.
, 2005, “
Enhancing Virtual Product Representations for Advanced Design Repository Systems
,”
ASME J. Comput. Inf. Sci. Eng.
1530-9827,
5
(
4
), pp.
360
372
.
22.
Ma
,
Z. M.
, and
Mili
,
F.
, 2003, “
Knowledge Comparison in Design Repositories
,”
Eng. Applic. Artif. Intell.
0952-1976,
16
, pp.
203
211
.
23.
Carr
,
L.
,
Miles-Board
,
T.
,
Woukeu
,
A.
,
Wills
,
G.
, and
Hall
,
W.
, 2004, “
The Case for Explicit Knowledge in Documents
,”
Proceedings of ACM Symposium on Document Engineering
, pp.
90
98
.
24.
Ciravegna
,
F.
, and
Wilks
,
Y.
, 2003, “
Designing Adaptive Information Extraction for the Semantic Web in Amilcare
,”
Annotation for the Semantic Web
,
S.
Handschuh
, and
S.
Staab
, eds.,
IOS
.
25.
Manola
,
F.
, and
Miller
,
E.
, 2004, RDF Primer, Technical Report, W3C Recommendation, http://www.w3.org/TR/rdf-primerhttp://www.w3.org/TR/rdf-primer
26.
McGuinness
,
D. L.
, and
van Harmelen
,
F.
, 2004, OWL Web Ontology Language Overview, Technical Report, W3C Recommendation, http://www.w3.org/TR/owl-featureshttp://www.w3.org/TR/owl-features
27.
Fischer
,
D.
, 1997, “
A Theory of Presentation and Its Implications for the Design of Online Technical Documentation
,” Ph.D. thesis, Coventry University.
28.
Christensen
,
E.
,
Curbera
,
F.
,
Meredith
,
G.
, and
Weerawarana
,
S.
, 2001, Web services description language (WSDL) 1.1, Technical Report, W3C Note, http://www.w3.org/TR/wsdlhttp://www.w3.org/TR/wsdl
29.
Harris
,
S.
, and
Gibbins
,
N.
, 2003, “
3store: Efficient Bulk RDF Storage
,”
Proceedings of First International Workshop on Practical and Scalable Semantic Systems
(PSSS’03), Sanibel Island, FL, pp.
1
15
.
30.
Seaborne
,
A.
, 2004, RDQL, A Query Language for RDF, Technical Report, W3C Member Submission, http://www.w3.org/Submission/RDQLhttp://www.w3.org/Submission/RDQL
31.
Prud’hommeaux
,
E.
, and
Seaborne
,
A.
, 2006, SPARQL Query Language for RDF, Technical Report, W3C Working Draft, http://www.w3.org/TR/rdf-sparql-queryhttp://www.w3.org/TR/rdf-sparql-query
32.
Jagtap
,
S.
,
Johnson
,
A.
,
Aurisicchio
,
M.
, and
Wallace
,
K.
, 2006, Pilot Empirical Study: Interviews With Product Designers and Service Engineers, Technical Report 140 CUED∕C-EDC∕TR140-March 2006, Engineering Design Centre, University of Cambridge.
You do not currently have access to this content.