This paper presents the design, architecture, and implementation of “MyFord Touch Guide,” a novel, cross-platform mobile app that delivers an interactive and experiential learning experience for the Ford SYNCTM with MyFord TouchTM in-vehicle infotainment (IVI) system. This app incorporates the production of MyFord Touch graphical user interface for an interactive learning experience. Additionally, it integrates a host of video tutorials featuring a computer-animated character, which offers an insightful, self-guided tour experience of the essential features and functions of the system. MyFord Touch Guide is a cross-platform app and based on a “hybrid” app architecture that uses both native mobile and web technologies. Feedbacks gathered from multiple nation-wide surveys indicated that our approach was effective as an interactive, mobile learning app.
A Novel Approach to the Design and Development of an Interactive Learning App for Automotive In-Vehicle Infotainment Systems
Contributed by the Computers and Information Division of ASME for publication in the JOURNAL OF COMPUTING AND INFORMATION SCIENCE IN ENGINEERING. Manuscript received December 21, 2015; final manuscript received July 25, 2016; published online August 19, 2016. Assoc. Editor: Francesco Ferrise.
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Chen, Y., Tonshal, B., Mitra, P., Simonds, C., and Aldighieri, P. (August 19, 2016). "A Novel Approach to the Design and Development of an Interactive Learning App for Automotive In-Vehicle Infotainment Systems." ASME. J. Comput. Inf. Sci. Eng. September 2016; 16(3): 030907. https://doi.org/10.1115/1.4034414
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