Amtrak’s High Speed Rail Maintenance Engineering group uses intelligent data to increase the reliability and availability of the Acela fleet. Amtrak has invested in business intelligent software to organize, filter and present raw data obtained from its rolling stock on-board systems and on-time performance database. Using this software to create visuals and dashboards enables the same data to be presented effectively to both shop employees and executive management. The information contained in these presentation devices focuses shop maintenance on specific equipment that is not meeting reliability criteria, on fleet wide issues that have not yet begun to impact the reliability or availability of equipment and on historically seasonal or time sensitive failure modes. Similarly, by altering the focus of these dashboards, visuals and graphs, senior management can determine where to focus resources and funding in order to have the greatest impact on improving performance and service for the customer.

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