If we could change our maintenance to be more creative so as to satisfy our customers’ expectations, our hardware products would adapt better and work better or would be “customized better” to their own needs and to their own tastes in their present environments and situations. Then, we could create life time value for our hardware systems and could bring more profit in the long run than by trying to sell more by adding a wider variety of and higher functions to our systems in order to increasing one time value.

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